The Influence of Social Studies Teacher Learning Process Service Quality on the Satisfaction of Class VIII Students at SMPN 2 Sei Bamban

Authors

  • Marinus Gomgom Samosir Universitas Islam Negeri Sumatera Utara Medan
  • Rusydi Ananda Universitas Islam Negeri Sumatera Utara Medan
  • Nuriza Dora Universitas Islam Negeri Sumatera Utara Medan

DOI:

https://doi.org/10.61253/cendekiawan.v3i1.221

Keywords:

Social Sciences Teachers, Student Satisfaction, Service Quality

Abstract

This study is to investigate how class VIII students' satisfaction at SMPN 2 Sei Bamban is impacted by the caliber of social studies teacher learning process services. Ex post facto techniques are used in this quantitative research design. With 62 responders/students, class VIII pupils made up the study's population. In this study, documentation studies, questionnaires, and observation were the methods employed to acquire data. Research employing partial t-tests yielded results demonstrating that student satisfaction is influenced by the quality of social studies teacher learning process services, with a t-count value of 3.385 and a t-table value of 1.999. This indicates that the t-count value is greater than the t-table (3.385 > 1.999), indicating that the research decision is acceptable. Additionally, the R Square table displays 0.160, or 16.0%, based on the coefficient of determination test findings.

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Published

2024-02-25

How to Cite

Marinus Gomgom Samosir, Rusydi Ananda, & Nuriza Dora. (2024). The Influence of Social Studies Teacher Learning Process Service Quality on the Satisfaction of Class VIII Students at SMPN 2 Sei Bamban. Cendekiawan : Jurnal Pendidikan Dan Studi Keislaman, 3(1), 354–360. https://doi.org/10.61253/cendekiawan.v3i1.221

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Table of Content | Article